aron play Privacy Policy — How Your Personal Data Is Handled on Our Platform

When you register for an account on aron play, we collect the personal details you submit through the registration form. This includes your full name, date of birth, email address, mobile number, and your preferred payment details. We require this information to verify your identity, confirm that you meet the minimum age requirement of 21 years old as required under Philippine law, and to set up your member account correctly. You may also provide additional information when you contact our support team, update your account profile, or respond to any verification requests we send you. All information you submit must be accurate and up to date — providing false or misleading details is a breach of our Terms and Conditions. We do not collect more personal information than is reasonably necessary to operate the platform and deliver our services to Filipino members. If you are ever unsure why a particular piece of information is being requested, you are welcome to contact our support team before submitting it.

When you visit aronplay.net or use any part of the platform, certain technical information is collected automatically by our systems. This includes your IP address, browser type and version, the device you are using (including whether you are on a mobile phone or desktop), your operating system, the pages you visit on our site, and the time and duration of your sessions. We also collect information about your in-platform activity, such as the games you play, the bets you place, and the features you interact with. This data helps us understand how Filipino members use the platform so we can improve performance, fix technical issues, and personalise your experience where appropriate. We may use cookies and similar tracking technologies to collect some of this information — please see Section 5 below for more details on how cookies work on our platform. Automatically collected data is linked to your account where you are logged in, and is retained in accordance with our data retention schedule.

To process deposits, withdrawals, and other financial transactions on aron play, we collect and store transaction records including the amounts involved, the payment methods used, transaction timestamps, and the outcome of each transaction. We do not store full card numbers or sensitive banking credentials directly on our servers — payment processing is handled through secure, industry-standard payment gateways. Transaction records are retained as required by Philippine financial regulations and for the purposes of resolving any disputes that may arise. If we are required to carry out enhanced due diligence or anti-money laundering checks, we may request additional documentation from you, such as proof of identity or proof of funds. All financial data is treated with the highest level of confidentiality and is only accessible to authorised personnel within our organisation. We will never share your financial information with third parties except where required by law or where necessary to process your transactions through our approved payment partners.

The personal information we collect is used for the following purposes: to create and manage your member account; to verify your identity and age in compliance with Philippine regulations; to process your deposits, withdrawals, and other financial transactions; to provide customer support and respond to your enquiries; and to send you important account-related communications such as security alerts, transaction confirmations, and policy updates. We may also use your information to monitor platform activity for fraud prevention, responsible gaming compliance, and to ensure the integrity of our games and betting services. Where you have given us your consent, we may send you promotional communications about new features, bonuses, or platform updates — you can opt out of these at any time by contacting our support team. We do not use your personal data for automated decision-making that produces significant legal effects without human review. Our use of your data is always proportionate to the purpose for which it was collected.

aron play uses cookies — small text files stored on your device — to help the platform function correctly and to improve your experience as a Filipino member. Essential cookies are necessary for the platform to operate and cannot be disabled; these include session cookies that keep you logged in during your visit and security cookies that help protect your account. We also use functional cookies that remember your preferences, such as your language settings and display options. Analytics cookies help us understand how members navigate the platform so we can identify areas for improvement — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. By continuing to use aronplay.net after being informed of our cookie use, you consent to the use of cookies as described in this policy. We do not use cookies to serve third-party advertising on our platform.

We do not sell, rent, or trade your personal information to any third party for marketing purposes — this is a firm commitment we make to all Filipino members. However, there are limited circumstances in which we may share your data with trusted third parties. These include: payment processors and financial institutions that are necessary to complete your transactions; identity verification and KYC (Know Your Customer) service providers who assist us in meeting our regulatory obligations; technology and hosting partners who help us operate the platform securely; and regulatory or law enforcement authorities where we are legally required to disclose information. Any third party that receives your data on our behalf is bound by strict confidentiality obligations and is only permitted to use your data for the specific purpose for which it was shared. We will always inform you of any significant changes to the categories of third parties with whom we share your data. If you have concerns about a specific data-sharing arrangement, please contact our support team.

As a registered member of aron play based in the Philippines, you have a number of rights in relation to your personal data. You have the right to access the personal information we hold about you and to request a copy of that data. You have the right to request corrections to any inaccurate or incomplete information in your account. You may also request the deletion of your personal data, subject to our legal and regulatory obligations to retain certain records. If you believe that your data is being processed in a way that is unlawful or inconsistent with this Privacy Policy, you have the right to raise a complaint with us directly. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. We are committed to handling all such requests with care, transparency, and respect for your privacy.

Protecting your personal information is a top priority at aron play. We use industry-standard security measures including SSL/TLS encryption for all data transmitted between your device and our servers, secure storage systems with access controls, and regular security audits to identify and address potential vulnerabilities. Access to your personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats — we encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access. You can find more guidance on keeping your account secure in our FAQ section.

We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or our data handling practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through the platform or via the contact details associated with their account. We encourage all members to review this page periodically to stay informed about how we protect their personal information. Your continued use of aron play after any changes have been posted constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure. The most current version of this Privacy Policy will always be available at aronplay.net/privacy-policy.