At aron play, we believe that gaming should always be fun, voluntary, and within your means. This page outlines the tools, guidelines, and support resources available to help every Filipino member enjoy the platform responsibly — and to recognise when it may be time to take a break.
We are committed to providing a safe, fair, and enjoyable environment for all Filipino members. Here are the core principles and practical tools we have in place.
You can set daily, weekly, or monthly deposit limits on your aron play account at any time. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. This helps you stay within a budget that is comfortable for your personal financial situation. Limits can be adjusted downward at any time through your account settings. If you need help setting a deposit limit, our support team is ready to assist you.
It is easy to lose track of time when you are enjoying games on the platform. aron play provides session time reminders so you always know how long you have been playing. You can set a reminder interval that suits you — for example, every 30 minutes or every hour. When the reminder triggers, you will receive a notification giving you the option to continue or to take a break. Keeping track of your session length is one of the simplest and most effective responsible gaming habits.
If you feel you need a short break from gaming, you can activate a temporary self-exclusion period on your account. This can range from 24 hours to several weeks, depending on what you need. During a break period, you will not be able to log in or place any bets on the platform. This feature is designed to give you space to reset without permanently closing your account. Taking a break is a healthy and responsible choice, and we fully support members who choose to use it.
For members who feel they need a longer break, self-exclusion allows you to close your account for an extended period — from several months up to a permanent closure. Once self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed. We take self-exclusion requests seriously and process them promptly. If you are considering self-exclusion, we encourage you to also reach out to a professional support organisation for additional guidance. Your wellbeing is always more important than your account activity.
Your full gaming and transaction history is available in your account dashboard at any time. Reviewing your activity regularly is a good way to stay aware of how much time and money you are spending on the platform. You can filter your history by date range, game type, or transaction type to get a clear picture of your habits. Transparency about your own activity is a key part of responsible gaming. If anything in your history concerns you, please do not hesitate to contact our support team.
aron play is strictly for adults aged 21 and above, in line with Philippine gaming regulations. We carry out age verification checks during the registration process to prevent underage access. If you share a device with younger family members, we strongly recommend using device-level parental controls or password-protecting your account. Never share your login credentials with anyone, especially minors. Protecting young people from exposure to gambling is a responsibility we take very seriously as a platform operating in the Philippines.
Recognising the early signs of problem gambling is the first step toward getting help. If any of the following apply to you or someone you know, it may be time to seek support.
If you recognise several of these signs in yourself, please consider using the self-exclusion or take-a-break tools available on your account, and reach out to a professional support service. You are not alone, and help is available in the Philippines.
Quick answers to what Filipino members most often ask about staying safe and in control on the platform.
Our support team is here for every Filipino member. Visit our FAQ page for more guidance, or log in to access your responsible gaming tools directly from your account dashboard.